Fully Managed IT

What Does Fully Managed IT Services Mean?

As a managed IT client, we will take responsibility for your technology, making sure it’s up-to-date and reliably serving your business’s needs. Our approach is different from other IT companies because it’s a proactive style that’s focused on regular preventative care and maintenance.

We want to change how you think about your IT company from “We’ll call you when we need you” (common IT approach) to “Let’s meet regularly and make sure things run smoothly” (our approach). We’ll meet with you at least monthly to see how things are going, make suggestions on ways to improve your technology, or provide training as needed.

How Our Managed IT Services Can Help You

Most of our clients have a team of 10-50 computer users and want a reliable IT team for hardware, phone, email, and software support. While we focus on serving the construction, finance, and manufacturing sectors, we work well with other sectors too.

Here are some benefits of a managed IT plan:

Avoid nagging, recurring problems. When you can’t reliably access your email on your phone or your VPN only works some of the time, that slows you down and makes you and your team less productive.

End data disasters. If you’ve ever lost a big chunk (or all) of your computer data, you know what a nightmare it is. With our managed backup service, all your data is automatically saved and available for recovery should something go wrong.

Build a partnership based on trust. Getting burned by a previous IT provider hurts and can make you wary of going “all in” again. We realize that trust is crucial to a successful partnership and must be earned. We are happy to provide references to you.

Have a dedicated IT team. We’re all in. Bring us 1 issue or 8. We’re here to help you get your IT where it needs to be so you can grow your business.

How can we help manage all of your IT needs?  Talk to us

How a Partnership With Us Works

1

Reach Out to Us

You have questions, we have answers. First, give us a call at (610) 374-4049 or send us a message. We guarantee you will hear back from us within 1 business day.

2

Get a Free IT Assessment

We’ll meet with you and build a custom plan together. Contact us to get started.

3

Choose a Level of Service

Full Managed Services: Our Managed Services packages provide essential IT services tailored to suit your specific needs.

A-la-Carte Services: We don’t have cookie cutter “packages.” This option allows you to choose the services you need right now, with the option to add more services later.

4

Work Completed Reports

You’ll always know what we’re doing for you with weekly and monthly work completed reports.

5

On-call Help Desk Support

Call us at (610) 374-4049 whenever you need assistance or have a question, 24/7.

6

Receive Helpful Training

Any time we complete a new project for you, we will provide training and ongoing support to you and your staff.

How can we help manage your IT needs? 

Billing

Plans include core managed services of your choice for a flat monthly fee and an hourly rate for anything that falls outside of those core services. Plans that include all services do not have hourly billing.

Our IT Services & Solutions

Computer Setup & Repair

Desktops, laptops, Windows, connecting them to the network. Dell Registered Partner, Microsoft Silver Partner. Training and support provided.

Servers & File Storage

Windows Server, SharePoint, OneDrive, File Sync and Share, as well as backup and restore, disaster preparedness and disaster recovery. Microsoft silver Partner. Training and support provided

Networking & Internet

Wired and wireless network design and troubleshooting. Wireless bridges, Internet upgrades, secondary internet, quality of service, firewall and security services. Sonicwall Registered Partner.

Email & Cloud Services

Microsoft Exchange or Office 365 email, cloud services, and on-premise solutions. Microsoft Silver Partner for small and midmarket cloud solutions.

Phone Systems

Cloud hosted business telephone systems, Setting up a system, SIP trunking, phone system troubleshooting. Training and support provided

Software Setup & Support

Emphasis is on Microsoft Office and industry-specific software. Microsoft Registered Silver Partner. Training and support provided.

How can we help manage all of your IT needs? Talk to us

How to Get Started

Get started with a free, no-obligation IT assessment.
We’ll determine with you what your IT needs are, and then build a custom plan with a quote.

Contact Us