Blog Post

Security Bulletin: Microsoft Phone Scam

BeckyStrause

The scenario goes like this: “Hello, this is Microsoft Tech Support and we have detected a serious virus on your computer and we need to log in right away so that we can help you.”

This is a scam.

The person who is calling is not from Microsoft, but rather someone trying to scam money out of you. However, with the panicked way they speak and their knowledge, it seems important to let them do what they’re asking to do. But don’t. Don’t let them do anything on your computer and don’t give them any information.

Microsoft has information on this scam, found here , and they state very clearly that, “Neither Microsoft nor our partners make unsolicited phone calls (also known as cold calls) to charge you for computer security or software fixes.” They also make recommendations in protecting yourself. If someone claiming to be from Microsoft tech support calls you:

  • Do not purchase any software or services.
  • Ask if there is a fee or subscription associated with the “service.” If there is, hang up.
  • Never give control of your computer to a third party unless you can confirm that it is a legitimate representative of a computer support team with whom you are already a customer.
  • Take the caller’s information down and immediately report it to your local authorities.
  • Never provide your credit card or financial information to someone claiming to be from Microsoft tech support.

The most important thing is to be educated, and prepared in case you receive calls like this.  Please also share this information with others.  As always, if there is anyway in which Eberly Systems can assist you, please contact us.

By Eberly Systems 02 May, 2024
West Lawn, PA, May 2, 2024 — Eberly Systems , the West Lawn-based managed IT services and managed voice provider, today announces its acquisition of the Lebanon-based LYLAB Technology Solutions. Eberly Systems seeks to further a movement of people who are motivated and equipped to make a difference in their world through their daily work. They believe in building lasting partnerships based on trust and transparency while delivering industry-leading solutions to support and protect critical business assets. Driven by the principles of people, excellence, integrity, and stewardship, the team prides itself on partnering with companies to securely, reliably, and efficiently grow their businesses. “We cannot be more excited to join forces with the LYLAB team,” comments Kordel Eberly, Eberly Systems President & Founder. “ The integration of LYLAB Technology Solutions into Eberly Systems solidifies our commitment to providing small businesses with unparalleled service and support. We’re proud of this new opportunity to carefully design and manage the IT infrastructure and systems of even more local businesses and communities.” The acquisition solidifies the Eberly Systems commitment to supporting businesses in Lebanon County. Merging the two teams together as one entity offers the collective team the benefit of enhancing capabilities, refining processes, and extending reach to better serve the evolving needs of small businesses in the surrounding area. Future plans include expanding their presence into Lancaster County.
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