Our Best Kept Secret: Eberly Systems Managed Voice & Phones

Eberly Systems

The future is bright for telecommunications. Every business relies on phones and a phone service, whether via desktop handsets, mobile devices, or computers. Voice will forever be a critical element to business, and while it might look different as digital transformation changes the way we do things, it will always be essential.

The most accessible, reliable, and seamless options that are proven to increase productivity and eliminate interruptions are handsets that utilize VoIP (voice over internet protocol) cloud-based technology and softphones that allow users to make calls over internet without any designated hardware. In accordance with our Managed IT services, we offer Managed Voice solutionsfor both handheld and softphones supported by our same helpful, personable, and quick sales and help desk teams.

Our Softphone Technology

At Eberly Systems, we install and set up softphones with either Microsoft Teams or mobile and desktop apps. Both are fantastic solutions that enable seamless calling capabilities on any device and integrated conferencing options.

When Handheld Phones are More Your Style

While softphones offer unsurpassed flexibility of call answering across geographies and devices, hard phones have also evolved into a dynamic resource fitting for many companies. Desk phones won’t go away anytime soon, and if you’ve already made the decision to stick with them, (if you don’t know what’s ideal for your unique situation, ask us!) the next step in setting your business up for success is determining the appropriate phone type and provider.

Why Eberly Systems Managed Voice?

"There is one simple reason that customers choose Eberly Systems over Comcast for their business phone needs: unparalleled customer service."

– Becky, Eberly Systems Sales Team Member

Comcast. Verizon. AT&T. We all know the gigantic, unified communications providers who are at the forefront of the telecommunication industry. They have spiffy store banners and even sleeker websites. Countless people and numerous businesses are serviced by them. Virtually everyone knows of these brands.

But will they go above and beyond to resolve issues like if your calls sound tinny?

But if your internet goes down and you need calls forwarded ASAP, will you get help?

We know that you have numerous companies to choose from when looking for a business phone provider for your Pennsylvania-based company. So why choose Eberly Systems?

The Top 10 Reasons to Choose Eberly Systems as Your Managed Voice Provider

Local, reachable, and quick customer service
Ongoing voice support at no charge
Useful user portal
Voicemail to email with transcription
Three-way calling/conference calls
On-phone directories
Call park: putting a call on hold that anyone can pick up regardless of location
Traffic shaping to better affect call quality
Setup of call flows & auto attendants
Functions anywhere that you have internet, regardless of location
The option to either rent or buy phones
In case of internet downtime, our support team will forward your calls to other devices for you.

We can do what large, unified communications companies do, and much more. Eberly Systems Managed Voice offers a comprehensive hardware and service package that is sized to your needs. It’s user friendly, and as simple or complex as you’d like it to be. Plus, it’s all backed by our stellar, friendly, personable support team!

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Technology in Construction & Manufacturing: Why It’s More Than Just Device Management

January 20, 2026

Modern construction and manufacturing sites are no longer just about heavy machinery; they’re digital ecosystems. Tablets, laptops, IoT sensors, and mobile apps are now essential for everything from blueprint access to production monitoring. These tools enable real-time collaboration, safety compliance, and operational efficiency. But when your workforce is spread across remote job sites or large facilities, keeping these systems connected and secure becomes a challenge. Construction Blueprint & Plan Access: Crews use tablets to view updated plans on-site, reducing errors and rework. Safety & Compliance Reporting: Mobile apps allow instant incident reporting and safety checks. Equipment Tracking: IoT sensors monitor heavy machinery usage and maintenance needs. Manufacturing Production Line Monitoring: Tablets and IoT devices track throughput and detect anomalies. Quality Control: Mobile devices capture and share inspection data in real time. Inventory Management: Connected devices streamline material tracking and reduce downtime. These tools keep projects moving, but only if they’re secure, updated, and accessible anywhere. Why Remote Access Is Critical Construction sites and manufacturing plants often operate in remote or rugged environments. Workers need secure, reliable access to company systems, whether they’re in the field, on the shop floor, or traveling between sites. Without proper management, connectivity issues and security gaps can lead to delays, data breaches, and compliance failures. How a Managed IT Services Partner Helps You Win Partnering with a Managed IT Services provider lik e Eberly Systems ensures: Centralized Device Management: Configure, update, and secure all devices remotely using Microsoft Intune. Enterprise-Grade Security: Microsoft Defender protects against threats across IT and OT environments. Identity & Access Control: Microsoft Entra ID enables MFA and conditional access for subcontractors and BYOD scenarios. 24/7 Monitoring & Support: Proactive threat detection and performance monitoring keep operations running smoothly. Scalable Solutions: Whether you have 50 devices or 500, policies and updates roll out automatically. This means your teams can access critical tools and data securely anytime, anywhere, without worrying about downtime or cyber risks. Construction and manufacturing thrive on precision and speed. Technology makes that possible, but only when it’s managed effectively. A trusted Managed IT Services partner doesn’t just keep devices secure, it keeps your business moving, your workforce connected, and your data protected. Ready to empower your teams and safeguard your operations? Contact Eberly Systems today for a free consultation.